Support - MIS Solutions


MIS Solutions’ mission is to provide the highest quality technology-based solutions and services while being personable, reliable and detailed.

Support Requests

Local: 1 (513) 276-1113
Toll Free: 1 (888) 714-1113

Frequently Asked Questions

These are a few of our commonly asked questions and their answers.

If you feel there is something else that should be on this list please let us know and we will be glad to add it. Please contact us here. Simply give us a description of the problem and any other information pertaining to the problem.

How Do I Get Remote Support?

We have a few options we use depending on the type of computer. The support representative will direct you to the appropriate section for your computer.

Please Enter Your Code Provided by Your Technician (Windows Only):

6-digit pin code:

If you are using these settings and you are still having difficulties, please contact our support staff.

How Can I Find Out Information About My Business Account?

There is another section to our website that allows you to access all your company information that MIS Solutions maintains. All you have to do is go to and enter your login information. If you do not have your login information it can be found by clicking the “Forgot Login” option on the menu bar. Also you can contact us for your login if you are still having difficulties.

What Do I Need to Be Secure While Using the Internet?

There are many ways to secure yourself from the endless viruses and other intrusions that originate from the Internet. The two items that are most important are a firewall either software or hardware and anti–virus software. Both can be installed and maintained by MIS Solutions to keep you completely secure and safe from the Internet. Contact us for additional information or questions.